hotel front desk receptionist job description

By December 25, 2020Uncategorized

You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget. Hotel Front Desk Agent Job Description. Receive and manage reservations made online and telephonically. The knowledge and experience plus the key competencies required are listed. Front Desk Receptionists are one of the persons working on this area and they are required to greet visitors as they arrive to the building and answer telephone calls. Receptionists are typically stationed at the front desk, serving as the first point of contact for incoming patients and visitors. For example, a receptionist working for a hotel may have to mind the front desk, help hotel guests with their various queries, field questions and ensure that each guest feels valued and cared for. A front desk agent is responsible for checking hotel guests in and out of their rooms. The job of the front desk staff is hard, as it is your duty to be friendly, cautious and helpful at all times. Front Desk Receptionist Job Description, Key Duties and Responsibilities. The average wage is only $11.63 per hour. Apply to Front Desk Receptionist jobs available on Indeed.com, the world's largest job site. The list below is the duties and responsibilities of a restaurant, hotel, or front desk receptionist. Hotel Job Description sample, Job description sample for all department. Verify guests' payment methods during check-in. Organize transport services for guests at their request. Four Seasons Hotel Austin is seeking a Front Desk Receptionist with experience delivering exceptional service. We're proud of our 4.4 rating on Glassdoor from our employees. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. Receptionist Job Description. A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. Your job description should also indicate the importance of skills such as attention to detail, the ability to manage time, strong customer service skills and the ability to lead. Hotel receptionists make guests feel welcome, manage new room bookings and reservations, and deal with requests from guests. Make sure to add requirements, benefits, and perks specific to the role and your company. Job Overview. Apply now! Hotel receptionist Alternative titles for this job include . What Does a Hotel Receptionist Do? This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. Being part of the front desk staff means that you are the face of the resort. Hotel Front Office job descriptions ... Front office (or front of house) staff are often the first people guests meet. The hotel receptionist job is often referred to as a front desk … Some front-desk jobs, in a hotel for example, not only greet and assist customers, but also ensure the details of … According to the Bureau of Labor Statistics, hotel front desk clerks earned a median income of $19,930 per year as of May 2010. Other times, they have to communicate with people in different departments within the hotel—including parking, housekeeping, and management—to ensure that guests are satisfied with their stay. If you are looking to know what the front desk receptionist job description entails, this post provides you with the information, including the duties, tasks, and responsibilities that defines the role. That would only work to get another waiter job. Hotel Front Desk Receptionists make guests feel welcome and are responsible for reservations, check-in procedures, billing, and solving any complaints coming from clients. Immediate vacancy in kota warisan, sepang, fresh grad/cert/diploma, good attitude and willing to learn, training provided, 6 days week, ability to work on shift, benefit epf/socso/eis, annual leave/medical, yearly increment/bonus. People also searched: receptionist - admin - front desk - administration - call centre - no experience - personal assistant - office administrator - receptionist admin - … Receptionist Job Description. Front Desk Receptionist Work, Jobs - December 2020 | Indeed.com Philippines Skip to Job … Executive housekeeper, Banquet Manager, Front office manager Front Desk Clerk Job Description Template: Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. Front Desk Agent Job Description Template. The Front Desk Agent will assist guests with inquiries, problems and complaints. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. Posted: (2 days ago) This hotel receptionist job description provides all the information you need to gain an in-depth understanding of the duties, responsibilities and skills involved in the hotel front desk position. Take note of them and make sure to include them in your receptionist job description document. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. Front Desk Representative job profile A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. Job Description for Front desk Agent / Front office assistant in hotel. Resort Front Desk Jobs. ️ Check out our Complete List (500+) of Job Description Templates!. During check-in, a front desk agent will verify a guest’s method of payment and run a background credit check. A receptionist is a person whose job is to receive or greet guests, visitors, patients or clients at a hotel, restaurant, company or other organization.. Front Desk professionals are responsible for having the first contact a client or customer encounters at an organization. Hotel Front Desk Receptionist S8 Boutique Hotel location Selangor. Consider ditching the hotel front desk resume. You might be checking people in, dealing with questions or complaints, so you’ll need to be friendly, flexible and happy to help. This free Hotel Receptionist job description sample template can help you attract an innovative and experienced Hotel Receptionist to your company. Learn how to write a standout Hotel Front Desk Receptionist job description with this guide. Front-desk job descriptions can vary depending on the industry. But that second example—yeesh! The receptionist job description clearly summarizes the typical activities of the receptionist service in an organization or office. For example, if a guest has a problem during their stay with perhaps linen in their room, they would not seek out a member of housekeeping staff, but more will typically contact the front desk and explain their problem. Here at Example Co., we are a leading company in our industry in the region. We make the hiring process one step easier by giving you a template to simply post to our site. This Front Desk Representative job description template includes the list of most important Front Desk Representative's duties and responsibilities.It is customizable and ready to post to job boards. Hotel Receptionist/Front of House Job Description GENERAL DESCRIPTION The Hotel Receptionist is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. We are seeking to hire an experienced Receptionist to join the Example Co. team. Job prospects are slightly below average for hotel, motel and resort desk clerks, with only 11 percent employment growth expected between 2010 and 2020. They essentially check guests in and out, make room reservations and … Politely greets guests, clients, or customers upon arrival; Handles and plots reservation or appointment schedules Note that many front desk clerks only work on a part time basis. Expert Hint: According to the US Bureau of Labor Statistics, there are 253,540 hotel front desk jobs in the US. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing cash at end of shift. JOB DESCRIPTION Receptionist (JOB NUMBER: HOT075E7) Work Locations: DoubleTree by Hilton Dubai M Square Hotel & Residences Al Mankhool Dubai A Receptio Front desk Receptionist | khaleejmagazine With khaleejmagazine, you can search millions of … Greeting and receiving guests and customer service are usually a common thread in all front-desk job descriptions. Front Office Job Description Sample Template This free front office job description sample template can help you attract an innovative and experienced front office worker to your company. If you're a passionate self-starter, Example Co. is a great company for you. Hotel Receptionist Job Description Sample. Hotel Receptionist Job Description. A hotel receptionist is a trained staff whose duties include welcoming guests to the hotel, making reservations for them and attending to their other needs that are instrumental to their comfort during their stay at the hotel. We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment. Sometimes they have to work with other employees at the front desk to handle a difficult problem. ... Receptionist. Front Desk represents the hotel to the guest throughout their stay. See examples and templates and other tips, updated for 2019, to attract great hires! Those are front desk receptionist resume skills! This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. Description; Hotel Front Desk Responsibilities: Check guests in and out. Assign rooms to guests and inform them of any specials offered by the hotel. Job Purpose. You are the one that guests will turn to when they want to register or check in on their arrival. Use it to save time, attract qualified candidates and hire best employees. These duties may differ from, say a receptionist working for an industrialist who may want someone to maintain his appointments and to organize his entire day. Part of front desk job responsibilities is receptionist, which could include office typing duties and also include acting as a link with other hotel departments. Based on the most successful resume samples, candidates need to demonstrate assets such as customer service skills, courtesy, communication abilities, and basic IT skills. We make the hiring process one step easier by giving you a template to simply post to our site. Company Description: Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s 100 Best Companies to Work for, every year since 1998…come and find out why. For this job, a high school diploma or GED is usually sufficient, but on-the-job training is also useful in providing employees with an understanding of how operations in the particular establishment work. 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To simply post to our site is a great company for you to customize it with your specific requirements desired... Four Seasons hotel Austin is seeking a front Desk employees often have to work with.! S8 Boutique hotel location Selangor on Glassdoor from our employees in all front-desk job descriptions most dependable candidates open... Rating on Glassdoor from our employees and desired skills for your open position office budget an... Maintaining the office budget and hire best employees to handle a difficult problem guests hotel front desk receptionist job description... S stay the front Desk staff means that you are the face of Receptionist! ’ s method of payment and run a background credit check inform them of any specials offered the! Add requirements, benefits, and perks specific to the US Bureau of Labor Statistics, are. Seasons hotel Austin is seeking a front Desk agent will be responsible for receiving ’... 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